Shipping & Insurance

Our Delivery Carriers

WIRRU Opal ships Australia-wide using Australia Post and internationally using Australia Post, DHL or FedEx; all consignments are sent tracked, fully insured against loss, damage or theft, and using generic padded packaging. 

Delivery Times

Orders are normally dispatched within 1-2 business days once all funds have cleared.

The orders shipped within Australia are delivered on the weekdays; please allow 2-5 business days. The international orders might take 10-15 days to reach you.

Please note that all international shipments outside of Australia may be subject to the various customs and import fees, duties and taxes of the destination country. The customer is fully responsible for these additional charges and any others that may be required for customs clearance.

Packaging & Gift Wrapping

Our products come either in a gem box for loose gems or a jewellery box for jewellery. Any product can be shipped directly to the recipient; gift wrapping is available upon request.